Closing the Gap: How Quality Management Drives Operational Success

This session explores how quality management (QM) drives operational success by focusing on bridging the critical Construction-to-Operations (C-to-O) Gap. We’ll highlight the need for QM to start during construction and utilize a C-to-O Continuity Model across construction, commissioning, and operations to prevent issues and preserve knowledge. We’ll also examine how this integrated approach delivers faster ROI and predictable performance versus the traditional model’s delayed ramp and higher downtime.

• Why Quality Management is the foundation of reliable, profitable operations
• How to utilize commissioning as the “critical bridge” to validate performance and establish the Operational Baseline
• The benefits of an integrated approach: risk reduction, cost savings, and maximized asset value from Day 1
• Strategies for implementation, including key quality checkpoints and structuring contracts for continuity